Language Access Complaint – Auditor-Controller

Thank you for helping us improve our Language Access services! The Los Angeles County Department of Auditor Controller wants to make sure everyone can use our services in different languages. Your feedback helps us serve you better. Please use this form to tell us about your concern(s) and how we can improve.

You may submit this form without providing your name. However, if you choose to remain anonymous, we will not be able to contact you for more details or update you on the outcome. Please note: Complaints may be made public under California Law.

How would you like to proceed?(Required)

Anonymously

Contact me

CONTACT INFORMATION

Name(Required)

First Last

E-mail(Required)

Phone(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

How do you want us to contact you?(Required)

E-mail

Phone

Mail

What language do you prefer for reading and writing?(Required)

What language do you prefer for speaking or signing?(Required)

ABOUT YOUR COMPLAINT

What language do you need help with?(Required)

Where did the issue happen?(Required)

In-person (at a County office)

Over the phone

Online

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Date of Call

Time of Call

:

Website or Social Media Account

What went wrong? (Check all that apply)(Required)

I didn’t know I could ask for an interpreter or translation help.

Information about County programs or services was not available in my language.

The written translation was hard to understand.

No County staff spoke my language to help me.

The interpreter did not translate correctly.

Other

Tell us more about your complaint. (500 character limit)(Required)

How do you want your language access complaint resolved? (500 character limit)(Required)

Did Someone Help You Fill Out This Form?(Required)

Yes

No

Name

Organization/Department

Phone Number

E-mail Address

CAPTCHA