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GROUP HOME OMBUDSMAN

Purpose
How It Works

What to Report

Purpose

The Group Home Ombudsman serves as an advocate and problem solver for children placed in group homes. The Ombudsman is independent from the agencies that place children in group homes. Children are encouraged to call or email the Ombudsman who will conduct an investigation of the issues they raise if needed and provide assistance in the resolution of problems.

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How It Works

Children residing in group homes may contact the Ombudsman 24 hours a day, 7 days a week by calling toll free, at 1-888-445-1234. The Ombudsman is available to answer telephone calls between 8:30 a.m. and 5:00 p.m., Monday through Friday.

Messages can be left on the voice-mail answering system after hours, weekends, and holidays.

Citizens may call the Ombudsman for additional information at (213) 974-4224 between the hours of 8:30 a.m. and 5:00 p.m., Monday through Friday.

The Ombudsman may also be contacted through email at afriend@auditor.lacounty.gov. To report child abuse, neglect or exploitation, please call the Child Abuse Hotline at 1-800-540-4000.

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What To Report

Personal Rights Violations:

Personal Issues:

Respect

Substance Abuse

Contact

Pregnancy

Living Conditions

Discrimination

Clothing

Intimidation

Food

Discipline

Other personal rights violations

Other personal issues

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